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Smartpay is now Shift4: Global payment power with the same local service you trust. Learn more here.

Help Centre

  • Help Centre
  • D210E Terminal
  • Technical Support for Your D210E Terminal

Technical Support for Your D210E Terminal

  • Basic Troubleshooting: Why Can’t I Process Transactions?

  • Turn Off Printing Customer Receipts

  • How to Stop EFTPOS Machine Printing Receipts

  • Reducing Receipt Font Size

  • How to Change and Order Paper Rolls

  • Refunding a Customer

  • Contactless Transactions on the Settlement Receipt

  • Surcharge D210e FAQ

  • How to See Transactions Between Certain Times (Shift Totals)

  • Placing a Transaction on Your D210E Terminal

  • How to Issue a Refund

  • How to: Manual Settlement

  • How to Bypass a Surcharge

  • How to Perform a "Cashout"

  • How D210e Surcharging Works

  • How to Enable Tipping

  • How to Reprint a Settlement/Reconciliation

  • How to Void a Transaction

  • Receipt Settings (D210e)

  • Settlement Times: MOTO Transactions

  • What a Declined Transaction Means on Your Terminal

  • What Is A D210e MOTO Payment?

  • How Do D210e MOTO Transactions Work?

  • How to Turn Off Your EFTPOS Terminal

  • How to Restart Your EFTPOS Machine

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  • Security and Care for Your D210E Terminal
  • Technical Support for Your D210E Terminal
  • User Guides for Your D210E Terminal
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