Shift4 (formerly Smartpay) Customer Reviews

We make EFTPOS simple, with no-hassle solutions and no lock-in contracts.

See Why Shift4 is Australia’s Best Choice for Business EFTPOS

Shift4 is your trusted payment solutions provider with a proud history of serving over 40,000 businesses. With years of experience delivering cutting-edge payment technology, we’re a preferred payments partner for businesses in Australia and New Zealand.

Our mission is to simplify payments and empower businesses like yours with efficient, secure and reliable payment solutions. We’ve partnered with businesses of all sizes, from local boutiques to thriving franchises, helping them save on EFTPOS fees. Our fleet is over 56,000 terminals and counting.

Trusted by 40,000+ Businesses Like Yours

Our customers are saving thousands of dollars a year by eliminating their EFTPOS fees.
Versa Skin shop outside front of store

"Easy setup process. Better rates than our bank, which we are customers of over 10 years."

Matt H
Wodonga, VIC, Trades Services
Ella Bache cashier front

"I’m extremely happy… probably one of the best decisions I’ve made this year was to move across to Shift4."

Aaron R
Darwin, NT, Leather goods retailer
Eclipse store front

“Thank you to the staff who worked hard to get an urgent terminal on time!”

Ben H
Sydney, NSW Education charity

Check Out Our Small Business Success Stories

Why Choose Shift4?

When it comes to EFTPOS solutions for businesses, Shift4 (formerly Smartpay) leads the way as a provider of choice. Here are some of the things our customers love us for:

Tailored EFTPOS solutions

You’re in control. Choose to pass or pay fess in a tailored solution that fits your business.

Customise Your EFTPOS Machine

Enjoy add-on payment features and select POS integrations free of charge.

No Lock-In Contracts

With no lock-in contracts, we offer flexibility and support as your business changes.

24/7 Support

Mishaps occur at any time, but our 24/7 support means that an expert will always be there to help with your EFTPOS machine.

User Friendly EFTPOS Terminal

Plug & Play EFTPOS machines make set-up and troubleshooting a breeze.

Keep Your Bank Account

No need to ditch your bank. Enjoy next day settlement to your existing bank account.

Who Uses Shift4?

Our solutions are loved by businesses of all sizes and industries across Australia. With cost savings to reinvest, improved cash flow and simple end of month reconciliation, it’s easy to see why we are the EFTPOS solution of choice.

Hospitality

The EFTPOS solution for cafés, bars, pubs or restaurants. Suited features include:

Portable Terminals

Take payments at the table or the counter​

POS Integration

Manage orders, inventory and reservations

Tipping & Cash Out

Available to add optionally

Hair & Beauty

The EFTPOS solution for spas, salons, nail bars and hairdressers/barbers. Suited features include:

Plug & Play Terminals

Process payments quickly and in style

POS Integration

Manage customer appointments and loyalty programs

Customisable Surcharging

You choose when and how a surcharge applies
Smartpay Android terminal on wood table surrounding barber tools and accessories
Phone tapping a Smartpay terminal over terrazzo counter with clothing and accessories around

Retail

Retail businesses of all niches and sizes. Suited features include:

Portable Terminals

Perfect for in-store and offsite payments (pop-ups or events)

POS Integration

Easily manage inventory, sales reporting and more

Plug & Play Terminals

Process payments quickly and in style

Food Services

Food retail and services like butchers, takeaways and food stores. Suited features include:

Easy-To-Use Terminals

Plug & play, multi-connectivity and portability

POS Integration

Easy management of stock, orders and customers

Customisable Surcharging

You choose when and how a surcharge applies

Automotive

Tune up your savings with the perfect EFTPOS solution for mechanics, panel beaters, tyre stores and more. Suited features include:

Portable Terminals

Perfect for taking payments in the workshop or offsite after job completion.

Customiseable Surcharging

You choose when and how a surcharge applies.

POS Integration

Easy management of stock, orders and customers.

Pick The Perfect Plan For Your Business

Looking for a Low Cost EFTPOS solution that helps you save? We’ve got you! We make it a breeze to keep your business bank, and switch your EFTPOS to a solution trusted by 40,000+ businesses.

Low Cost EFTPOS

Pass the Fees

Via surcharge

Pay $0 in transaction fees with an easy-as automated surcharge.  Just more money in your pocket!
  • Unlimited fee-free transactions*
  • Automated surcharging solution
  • Local 24/7 customer support
  • Portable, lightweight Terminal, with 4G Multi-Network SIM

Low Cost EFTPOS

Pay the Fees

A predictable EFTPOS bill, every month

Know what to expect every month, with one low rate for all Mastercard and Visa transactions. No more confusing monthly statements or nasty surprises!
  • Low flat rate for credit cards
  • Industry-tailored rates
  • Local 24/7 customer support
  • Portable, lightweight Terminal, with 4G Multi-Network SIM

Save Time and Money with Shift4!

Every day, our Aussie Payment Specialists help businesses like yours switch to a payment solution tailored to their business. Let’s chat about your payment needs today.
© 2026 Smartpay Australia PTY LTD (ABN 79 120 473 823) trading as Shift4. Payment services are settled via our licensed partner, Cuscal Limited (AFSL 244116).
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