• Contactless Transaction Declines

• Settlement Times

• Daily Settlements

• EFTPOS Monthly Statements

• Making Changes to Your Account

• How to Perform an Over-the-phone Purchase (MOTO)

• Chargebacks

• EFTPOS Surcharge Sign

• Terms & Conditions

• What to Know: Cost of Acceptance

• EFTPOS Surcharge Rules

• Glossary: Helpful EFTPOS Terms

• What to Know: RBA Scheme Rules

• Credit and Debit Card Bank Identification Numbers (BINs)

• Replacements: How to Return a Terminal

• Smartpay Merchant Chargeback and Fraud Prevention Guide

• How to: Refunds

• What to Know: Payment Card Industry Data Security Standard (PCI DSS)

• Change of Ownership/Entity

• Card Not Present Operating Guide

• What to Know: Keeping Compliant on the Smartpay Network