We get it. You can be as careful as you can, but things still do happen. If your Shift4 D210e terminal is broken or damaged, call Shift4’s friendly help centre team.
The team might want to do some testing first to ensure there isn’t a setting that can be changed to get the terminal back up and running. If not, we’ll send you a new terminal, free of charge.
Make sure to have the damaged/broken terminal’s serial number ready to ensure we replace the correct machine.
