The wait is over. Today marks a defining moment for our team and more importantly, for your business. We are excited to officially announce that Smartpay is now Shift4.
While our name and look have evolved, our mission remains the same: to provide Australian businesses with the most reliable, smarter payment solutions on the market.
By joining the Shift4 family – a global leader in commerce technology – we are combining our local expertise and service with world-class payment infrastructure that powers billions of transactions globally.
This isn’t just a change of logo; it’s an upgrade for your business.
The Best of Both Worlds: Global Power, Local Heart
We know that for Australian merchants, service is everything. That’s why we’ve built this transition around a “best of both worlds” philosophy. You get the innovative “power” of a global powerhouse, delivered by the same “local” team you’ve trusted for years.
As we move forward as Shift4, here is what you can expect:
- World-Class Technology: You now have a direct link to one of the most advanced payment platforms in the world. Whether you are taking payments in-person or online, our unified technology is designed to be faster, more secure, and highly scalable.
- Industry-Leading POS Solutions: We are soon introducing game-changing tools to the local market. From the acclaimed SkyTab POS for restaurants and hospitality to specialised solutions for large-scale venues, we are making complex operations simple.
- Seamless Unified Commerce: For our partners in the hotel and hospitality sectors, we are delivering end-to-end solutions that manage everything from the front desk to online bookings within a single, powerful ecosystem.
Unrivaled Local Support: This is the most important part—we aren’t going anywhere. Our 24/7 technical support and dedicated account management remain 100% Australian-based. You’ll talk to the same experts you know by name, backed by even better resources.
Business as Usual (Only Better)
For our existing customers, this transition is designed to be completely seamless.
- Your Hardware: Keep using your current terminals and POS systems as they are; they remain fully supported.
- Your Local Experts: You’ll continue to work with the same trusted account managers and payment specialists who know your business inside and out.
Our Service: Help is always at hand with our 24/7 Australian based team just a phone call away. Same people. Same service with a smile.
Looking Forward
This rebrand is more than just a new logo on our website and emails. It’s a commitment to “Shift Forward” alongside you. Over the coming months, we will be rolling out new features and products designed to help you run your business more efficiently and grow your bottom line.
Thank you for being a part of the Smartpay journey. We are excited to continue supporting you as Shift4.
Welcome to the future of payments.
